Effective Date: June 1st 2023

At LetterU.com, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our AI content creation service. By using our services, you agree to the practices described in this policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, and contact details when you create an account or communicate with us through our website.

1.2 Usage Information: We collect information about your interactions with our service, including IP addresses, device information, browser type, and operating system, to analyze trends, administer the website, and improve our services.

1.3 Payment Information: To process payments, we may collect billing details, including credit card information, which is securely transmitted to and processed by trusted payment processors.

2. How We Use Your Information:

2.1 Content Creation: We utilize the information you provide to deliver our AI content creation services, tailored to your specific requirements, and to improve the accuracy and quality of the generated content.

2.2 Communication: We may use your email address to send important service-related communications, updates, and promotional offers. You have the option to unsubscribe from these communications at any time.

2.3 Statistical Analysis: We analyze usage patterns and aggregate data to gain insights into user behavior and preferences, helping us enhance and optimize our services.

3. Information Sharing and Disclosure:

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our business, such as hosting, payment processing, and customer support. These providers have access to your information solely for the purpose of performing their services and are obligated to maintain its confidentiality.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

4. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly take steps to delete it from our records.

7. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this policy periodically for updates.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@letteru.com.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.